Platform Terms of Service

1.1 What Vavan provides. Vavan provides a business operations and intelligence platform delivered as a hosted service, including applications for sales, market intelligence, mapping, dispatch and field operations, commerce, communications, and related AI-assisted features. The specific applications, modules, features, and usage limits available to Customer depend on Customer's plan, Order Form, and configuration.

1.2 Organizations and Authorized Users. The Services are organized around customer workspaces ("Organizations"). Customer's administrators control which individuals may access Customer's Organization ("Authorized Users"), what roles and permissions they hold, and which applications and features are enabled. Customer is responsible for all activity occurring under its Organization and its Authorized Users' accounts, and for ensuring Authorized Users comply with these Terms.

1.3 Managed and affiliated Organizations. Where Vavan (or a partner authorized by Customer) provides managed services, Customer may authorize designated personnel to administer or access Customer's Organization on Customer's behalf. Customer controls that authorization and may revoke it through its administrators or by written notice.

1.4 Access license. Subject to these Terms and payment of applicable fees, Vavan grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the subscription term to access and use the Services for Customer's internal business purposes.

1.5 Changes to the Services. Vavan may enhance, update, or modify the Services, provided that changes do not materially reduce the core functionality Customer has paid for during a then-current subscription term.

2.1 Authorized Users must provide accurate registration information and keep credentials confidential. Accounts are for individual named persons and may not be shared.

2.2 Customer will notify Vavan promptly at info@vavan.co upon becoming aware of any unauthorized access to or use of its Organization or accounts.

2.3 Vavan may suspend an account or Organization that it reasonably believes is compromised, is being used in violation of these Terms, or poses a security risk to the Services or other customers, and will restore access when the issue is resolved.

3.1 Plans and Orders. Fees, plan tiers, usage limits, and subscription terms are set out in the applicable Order Form, quote, or in-product purchase flow (each, an "Order"). Pricing for the Services is provided by Vavan's sales team.

3.2 Subscription term lengths. Subscriptions are sold for a committed term specified in the applicable Order — for example, twelve (12), twenty-four (24), or thirty-six (36) months, or such other length as the Order states (the "Subscription Term"). Payment terms — including whether fees are payable annually in advance, monthly, or on another schedule — are as set out in the Order for that Subscription Term.

3.3 Committed term is binding. The Subscription Term is a binding commitment for its full length. Except where Customer terminates for Vavan's uncured material breach under Section 13.4, Customer may not terminate a Subscription Term early for convenience, and early termination or non-use does not relieve Customer of its obligation to pay all fees for the full committed Subscription Term.

3.4 Payment. Fees are due as invoiced or as charged through the designated payment method, per the schedule in the applicable Order. Except as expressly stated in these Terms or required by law, fees are non-refundable and subscription quantities cannot be decreased during a Subscription Term.

3.5 Renewal. Unless the Order says otherwise, subscriptions renew automatically for successive periods equal to the then-current Subscription Term unless either party gives notice of non-renewal at least thirty (30) days before the end of the current term.

3.6 Taxes. Fees are exclusive of taxes. Customer is responsible for all applicable sales, use, VAT, and similar taxes, other than taxes on Vavan's net income.

3.7 Late payment; suspension. Overdue amounts accrue interest at 1.5% per month (or the maximum rate permitted by law, if lower) from the due date until paid. Vavan may suspend access to the Services if fees are more than fifteen (15) days overdue after written notice. Suspension does not relieve Customer of its payment obligations, and fees for the full committed Subscription Term continue to accrue during suspension. Customer will reimburse Vavan for reasonable costs of collecting overdue amounts, including collection-agency fees and reasonable attorneys' fees. Customer may not withhold, reduce, or set off fees for any reason, including alleged breach or dissatisfaction with the Services.

3.8 Ongoing usage-based fees (in addition to platform fees). The platform subscription fee does not include consumption-based services. Certain features carry ongoing usage-based fees in addition to the platform subscription fee, including without limitation: AI features (metered by tokens, requests, or similar units of AI consumption), text/SMS/MMS messaging, voice calls and call minutes, call recording and transcription, phone numbers and telephony services, data-enrichment credits, and third-party pass-through costs. These fees vary based on each Organization's configuration, the number of users and accounts enabled, and actual usage, at the rates set out in the applicable Order or in-product pricing.

3.9 Usage billing. Usage-based fees are calculated per Organization (and, where applicable, per user or account) based on Vavan's measurements of actual consumption, which are authoritative absent manifest error. They are billed monthly in arrears, charged to the designated payment method, or deducted from prepaid credits, as applicable. Prepaid usage credits are non-refundable and, unless the Order states otherwise, expire at the end of the Subscription Term. Customer is responsible for all usage incurred under its Organization, whether or not authorized internally, and for monitoring its own consumption. Vavan may require deposits or prepayment for high-volume usage and may adjust usage rates prospectively upon thirty (30) days' notice (including where third-party providers change their pricing).

4.1 Free trials, pilots, and evaluation access are provided "AS IS," may be limited in features or duration, and may be suspended or terminated at any time.

4.2 Vavan may make early-access, preview, or beta features available. Beta features are optional, provided "AS IS" without warranty or SLA, may change or be discontinued at any time, and Vavan's total liability arising out of beta features is limited to US$100.

5.1 Ownership. As between the parties, Customer owns all data, records, files, and content submitted to the Services by or on behalf of Customer or its Authorized Users, together with data imported through integrations Customer connects ("Customer Data"). Vavan claims no ownership of Customer Data.

5.2 License to Vavan. Customer grants Vavan a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely (a) to provide, secure, maintain, and support the Services; (b) to comply with law; and (c) as otherwise instructed or permitted by Customer.

5.3 Customer responsibilities for data. Customer is responsible for the accuracy and legality of Customer Data and for having all rights, consents, and lawful bases needed to submit it to the Services and to have it processed as described in these Terms — including any personal information about Customer's own customers, prospects, contacts, employees, and drivers (such as location data from mobile apps Customer chooses to deploy to its workforce).

5.4 Usage Data. Vavan may collect and use technical logs, telemetry, and usage metrics about the operation and use of the Services ("Usage Data") to provide, secure, and improve the Services, provided Usage Data used for improvement is de-identified or aggregated so it does not identify Customer, any Authorized User, or any individual, and cannot reasonably be re-identified.

5.5 Data protection. Each party will comply with data-protection laws applicable to it in its role (including, where applicable, the California Consumer Privacy Act). Where Vavan processes personal information within Customer Data, it does so as Customer's service provider/processor, only to provide the Services, and will not sell or share that personal information or use it for any purpose other than providing the Services or as permitted by law. Where required, the parties will execute Vavan's Data Processing Addendum, which is incorporated into these Terms when executed.

5.6 Subprocessors. Customer authorizes Vavan to use vetted third-party service providers (hosting, communications delivery, AI model providers, and similar infrastructure) to provide the Services, provided Vavan remains responsible for their performance and binds them to obligations materially as protective as these Terms. A current list of subprocessors is available on request at info@vavan.co.

5.7 Security. Vavan maintains commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data, including encryption in transit, role- and permission-based access controls, and organization-level data isolation. Vavan will notify Customer without undue delay after confirming a breach of security affecting Customer Data, consistent with applicable law.

6.1 Nature of AI output. The Services include features powered by artificial intelligence and machine learning — such as assistants, agents, recommendations, scoring, summaries, forecasts, and generated content ("AI Features," and their results, "Output"). Output is generated probabilistically, may be inaccurate, incomplete, or unsuitable for Customer's purposes, and may differ across similar inputs.

6.2 Human review required. Output is provided for informational purposes to support Customer's own judgment. It is not legal, financial, tax, safety, or other professional advice. Customer is responsible for reviewing Output before relying on it or acting on it, including before sending AI-drafted communications to third parties.

6.3 No training on Customer Data. Vavan will not use Customer Data or Customer's Output to train or improve generalized artificial-intelligence or machine-learning models, and will contractually require its AI model providers not to do so, except with Customer's express prior written consent. De-identified, aggregated Usage Data may be used as described in Section 5.4.

6.4 AI providers. AI Features may be powered by third-party foundation-model providers acting as Vavan's subprocessors. Prompts and context sent to those providers are used only to generate responses for Customer.

6.5 Ownership of Output. As between the parties, and to the extent permitted by law, Customer owns the Output generated for it, excluding the underlying models, templates, and Services. Output that incorporates or is derived from Vavan-Provided Data (Section 7) remains subject to the license and restrictions in Section 7, including termination of the license when Customer's subscription ends.

7.1 The Services may make available data and intelligence that does not originate from Customer, including: (a) business and contact information sourced from third-party data providers or public sources ("Enrichment Data"), whether through Vavan-provided data access or data-provider accounts Customer connects; and (b) market intelligence, territory and market analytics, scores, signals, rankings, benchmarks, recommendations, and other data or insights generated by or through the Services other than Customer Data (together with Enrichment Data, "Vavan-Provided Data").

7.2 Licensed, not sold — and only while Customer is a client. Vavan-Provided Data is licensed, not sold. Subject to these Terms, Vavan grants Customer a limited, non-exclusive, non-transferable, revocable license to use Vavan-Provided Data solely within the Services, solely for Customer's internal business purposes, and solely during Customer's active subscription term. This license terminates automatically when Customer's subscription expires or is terminated.

7.3 Restrictions. Customer will not, and will not permit any Authorized User or third party to: (a) sell, resell, license, sublicense, rent, distribute, publish, or otherwise make Vavan-Provided Data available to anyone outside Customer's Organization; (b) extract, scrape, download in bulk, or systematically copy Vavan-Provided Data for use outside the Services; (c) use Vavan-Provided Data to build, train, populate, enrich, or supplement any competing product, database, or data offering; or (d) retain or use Vavan-Provided Data after Customer's subscription ends, except for records Customer is required by law to retain.

7.4 Vavan-Provided Data is provided "AS IS." Vavan does not warrant its accuracy, completeness, or currency. Customer is responsible for complying with applicable laws when using Vavan-Provided Data for outreach, including telemarketing, spam, and privacy laws.

8.1 The Services may allow Customer to send emails and text messages, place and receive calls, and record or transcribe calls.

8.2 Customer is the sender. Customer, not Vavan, initiates all communications sent through the Services and is solely responsible for their content, recipients, and legality — including compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, state telemarketing and Do-Not-Call rules, carrier and registration requirements (such as A2P 10DLC), and equivalent laws in recipients' jurisdictions.

8.3 Consent. Customer is responsible for obtaining and documenting all legally required consents from recipients before sending marketing or automated communications, honoring opt-outs promptly, and maintaining suppression lists.

8.4 Call recording. If Customer enables call recording or transcription, Customer is responsible for complying with call-recording and wiretap laws, including all-party-consent requirements in states such as California, and for providing any required notices to call participants.

8.5 Vavan may suspend communications features immediately if their use triggers carrier complaints, deliverability blocks, legal exposure, or violations of this Section.

9.1 The Services can connect to third-party products and services chosen by Customer (for example, accounting, ERP, data, mapping, or communications providers). Customer's use of a third-party service is governed by its own terms, and Vavan is not responsible for third-party services, their availability, or their data practices.

9.2 When Customer connects a third-party account or provides its own credentials, keys, or licenses, Customer authorizes Vavan to access and exchange data with that service on Customer's behalf, represents that it has the right to grant that access, and remains responsible for its obligations to the third-party provider. Customer-provided credentials are stored for Customer's Organization and used only to operate the integration.

9.3 If a third-party provider changes or discontinues its service or API, Vavan may modify or disable the affected integration without liability, and will use reasonable efforts to notify Customer of material changes.

Customer will not, and will not permit any Authorized User or third party to:

• use the Services in violation of applicable law or third-party rights, or to store or transmit unlawful, infringing, or defamatory material;
• send spam or unlawful communications, or use the Services for deceptive or fraudulent activity;
• upload malicious code, or interfere with or disrupt the integrity or performance of the Services or other customers' use of them;
• attempt to access another customer's Organization or data, or circumvent access controls, usage limits, or security measures;
• probe, scan, or test the vulnerability of the Services except with Vavan's prior written authorization;
• reverse engineer, decompile, or copy the Services, or access the Services to build a competing product or service, or perform benchmarking for publication without Vavan's consent;
• resell, sublicense, rent, or provide the Services to third parties as a service bureau, except as expressly permitted in an Order Form or partner agreement;
• exceed contracted usage limits or use automated means to extract data at scale beyond intended product functionality; or
• submit to the Services any data that Customer lacks the right to provide, including regulated data categories not supported by the Services (such as protected health information or payment-card data, unless expressly agreed in writing).

Vavan may investigate violations and may suspend or restrict access as described in Section 13.2.

11.1 Vavan and its licensors own the Services and all related software, models, interfaces, designs, documentation, and technology, including improvements and derivatives, and all intellectual-property rights in them. Except for the rights expressly granted in these Terms, no rights are granted, by implication or otherwise.

11.2 "Vavan" and associated logos are trademarks of Vavan, LLC. Customer may not use them except with written permission.

11.3 If Customer provides suggestions or feedback about the Services, Vavan may use it without restriction or obligation, provided Vavan does not disclose Customer as its source without permission.

11.4 Trade secrets. The Services embody valuable trade secrets and proprietary know-how of Vavan, including the platform's software and source code, data models and ontology, algorithms, scoring and signal methodologies, workflows, integration methods, and the structure, selection, and arrangement of Vavan-Provided Data. Customer will not access, use, copy, or disclose any of the foregoing except as expressly permitted by these Terms, and will not misappropriate, or assist any third party to misappropriate, any Vavan trade secret within the meaning of the Defend Trade Secrets Act or the California Uniform Trade Secrets Act. Customer's limited rights to use the Services, the software, and Vavan-Provided Data exist only while Customer maintains an active subscription and end automatically upon expiration or termination.

11.5 Equitable relief. Customer acknowledges that breach of Sections 7, 10, 11, or 12 would cause Vavan irreparable harm for which money damages are inadequate, and that Vavan is entitled to seek injunctive and other equitable relief (without posting a bond) in addition to all other remedies, in any court of competent jurisdiction, notwithstanding the arbitration provisions of Section 18.

12.1 "Confidential Information" means non-public information disclosed by one party to the other that is designated confidential or should reasonably be understood as confidential — including Customer Data (Customer's Confidential Information) and the Services' non-public features, security information, and pricing (Vavan's Confidential Information).

12.2 The receiving party will use the disclosing party's Confidential Information only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to employees, affiliates, and contractors with a need to know who are bound by comparable obligations.

12.3 These obligations do not apply to information that is or becomes public through no fault of the receiver, was known without restriction before disclosure, is independently developed, or is rightfully received from a third party. Disclosure required by law is permitted with notice to the other party where legally allowed.

12.4 Duration. Confidentiality obligations continue for five (5) years after termination of these Terms — except for trade secrets, which remain protected for as long as they qualify as trade secrets under applicable law.

13.1 Term. These Terms apply from Customer's first acceptance and continue while any subscription or Order Form is active.

13.2 Suspension. Vavan may suspend access (in whole or in part) with notice where practicable if: (a) Customer materially breaches these Terms, including Sections 8 or 10; (b) fees are overdue under Section 3.7; (c) continued provision would create a security risk or legal exposure for Vavan, its customers, or third parties. Vavan will limit suspensions in scope and duration to what is reasonably necessary.

13.3 Termination by Vavan. Vavan may terminate these Terms or any affected Order immediately upon written notice if: (a) Customer fails to pay any fees within ten (10) days after written notice of non-payment; (b) Customer or any Authorized User breaches Section 7 (Vavan-Provided Data), Section 8 (Communications), Section 10 (Acceptable Use), Section 11 (Intellectual Property; Trade Secrets), or Section 12 (Confidentiality) — no cure period applies to these breaches; (c) Customer becomes insolvent, makes an assignment for the benefit of creditors, has a receiver appointed, or files or has filed against it a petition in bankruptcy that is not dismissed within sixty (60) days, in each case to the maximum extent permitted by applicable bankruptcy law; or (d) Customer commits any other material breach and fails to cure it within thirty (30) days of written notice. Upon any termination by Vavan under this Section, all fees for the entire remaining committed Subscription Term become immediately due and payable, and Customer is not entitled to any refund of prepaid fees.

13.4 Termination by Customer. Customer may terminate an affected Order only if Vavan materially breaches these Terms and fails to cure within thirty (30) days after receiving detailed written notice at info@vavan.co describing the breach. In that event, Vavan will refund prepaid fees covering the remainder of the terminated Subscription Term, and such refund is Customer's sole and exclusive remedy for the termination. Customer has no other right to terminate a committed Subscription Term, including for convenience.

13.5 Termination by Vavan for convenience. Vavan may terminate these Terms or any Order for convenience on thirty (30) days' written notice, in which case Vavan will refund prepaid fees covering the unused remainder of the Subscription Term as Customer's sole and exclusive remedy.

13.6 Effect of termination; data export. Upon expiration or termination: (a) Customer's access to the Services ends and all licenses granted to Customer under these Terms — including to the Services, the software, and Vavan-Provided Data — terminate automatically; (b) Customer and its Authorized Users will immediately cease all use of the Services and, within thirty (30) days, delete or destroy all Vavan-Provided Data, Vavan Confidential Information, and copies of Vavan software or documentation in their possession or control (except records required by law to be retained), and will certify such deletion in writing on Vavan's request; and (c) for thirty (30) days after termination, Vavan will make Customer Data available for export in a commonly used format on written request to info@vavan.co. After that period, Vavan will delete Customer Data from active systems within a commercially reasonable time (and from backups on their normal expiration cycle), except as retention is required by law. For clarity, Customer keeps its own Customer Data; what Customer may not keep or use after termination is Vavan's platform, software, and Vavan-Provided Data.

13.7 Survival. Sections concerning payment, ownership, confidentiality, disclaimers, liability limits, indemnification, and dispute resolution survive termination.

14.1 Mutual. Each party represents that it has the legal power to enter into these Terms.

14.2 Vavan warranty. Vavan warrants that during a paid subscription term the Services will perform materially in accordance with their documentation, and that Vavan will not materially decrease the overall security of the Services. Customer's exclusive remedy for breach of this warranty is correction of the non-conformity, and if Vavan cannot correct it within a reasonable time, termination of the affected Order Form and a pro-rata refund of prepaid unused fees.

14.3 Disclaimer. EXCEPT AS EXPRESSLY STATED IN SECTION 14.2, THE SERVICES, OUTPUT, ENRICHMENT DATA, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAVAN DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUT OR DATA WILL BE ACCURATE OR COMPLETE. NO ADVICE OR INFORMATION OBTAINED FROM VAVAN CREATES ANY WARRANTY NOT EXPRESSLY STATED HERE.

15.1 By Vavan. Vavan will defend Customer against third-party claims alleging that the Services, as provided by Vavan and used as permitted, infringe a U.S. patent, copyright, or trademark or misappropriate a trade secret, and will pay resulting damages, costs, and reasonable attorneys' fees finally awarded or agreed in settlement. If the Services are subject to such a claim, Vavan may procure the right to continue providing them, modify them to be non-infringing, or terminate the affected Services with a pro-rata refund. This Section does not apply to claims arising from Customer Data, third-party services or data, combinations not provided by Vavan, or use in violation of these Terms. This states Vavan's entire liability for infringement claims.

15.2 By Customer. Customer will defend Vavan against third-party claims arising from (a) Customer Data; (b) communications sent by or on behalf of Customer through the Services, including claims under telemarketing, spam, call-recording, or privacy laws; (c) Customer's use of the Services in violation of law or these Terms; or (d) Customer's third-party integrations or credentials — and will pay resulting damages, costs, and reasonable attorneys' fees finally awarded or agreed in settlement.

15.3 Procedure. The indemnified party must give prompt notice, reasonable cooperation, and sole control of defense and settlement to the indemnifying party (no settlement imposing obligations on the indemnified party without its consent).

16.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY.

16.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAVAN'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES ACTUALLY PAID BY CUSTOMER FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY (OR US$100 FOR FREE OR TRIAL USE).

16.3 Nothing in this Section 16 limits: (a) Customer's obligation to pay all fees due, including for the full committed Subscription Term; (b) Customer's indemnification obligations under Section 15.2; (c) Customer's liability for breach of Sections 7, 8, 10, 11, or 12 — including misappropriation of Vavan's trade secrets and unauthorized sale, distribution, or retention of Vavan-Provided Data — which is unlimited to the maximum extent permitted by law; or (d) any liability that cannot be limited by applicable law.

Vavan may update these Terms from time to time. For material changes, Vavan will provide notice at least thirty (30) days in advance by email or in-product notice, and the updated Terms will take effect for Customer at the start of its next renewal term (or on the stated effective date for free services). If a material change adversely affects Customer, Customer may reject it by giving notice of non-renewal before it takes effect. Continued use after the effective date constitutes acceptance.

18.1 These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18.2 Informal resolution first. Before filing any formal proceeding, the parties will attempt in good faith to resolve any dispute by written notice to info@vavan.co (or to Customer's admin email) and at least thirty (30) days of discussion.

18.3 Arbitration. Except for small-claims matters and claims for injunctive or equitable relief relating to intellectual property, confidentiality, or unauthorized access, any dispute arising out of or relating to these Terms or the Services will be resolved by final, binding, individual arbitration administered by a recognized arbitration provider under its commercial rules, seated in Sacramento County, California (hearings may be by videoconference). Judgment on the award may be entered in any court of competent jurisdiction.

18.4 Class-action and jury-trial waiver. To the maximum extent permitted by law, disputes will proceed only on an individual basis; class, collective, consolidated, and representative actions are waived, and each party waives any right to a jury trial. If the class waiver is unenforceable for a particular claim, that claim proceeds in the courts of Sacramento County, California, and the parties consent to jurisdiction there.

19.1 Notices. Vavan may give notice by email to Customer's admin email or in-product; Customer gives notice by email to info@vavan.co, effective on receipt. info@vavan.co is Vavan's official address for all inquiries and legal notices under these Terms.

19.2 Assignment. Customer may not assign these Terms without Vavan's prior written consent, except to a successor in a merger or sale of substantially all assets with notice. Vavan may assign these Terms in connection with a merger, acquisition, or sale of assets.

19.3 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, except payment obligations.

19.4 Export and sanctions. Customer will comply with U.S. export-control and sanctions laws and represents it is not located in an embargoed country or on any restricted-party list.

19.5 Publicity. Vavan may identify Customer by name and logo as a customer in marketing materials unless Customer opts out in writing. Any other use of Customer's marks requires consent.

19.6 Relationship; no third-party beneficiaries. The parties are independent contractors. There are no third-party beneficiaries to these Terms.

19.7 Severability; waiver; entire agreement. If a provision is unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect. Failure to enforce is not a waiver. These Terms (with the Privacy Policy, any DPA, and any Order Forms) are the entire agreement regarding the Services and supersede prior or contemporaneous understandings on that subject. In case of conflict: Customer Agreement/MSA > Order Form > DPA > these Terms > documentation.