Terms of Use

These Terms of Use (the “Terms”) form a binding agreement between you and Vavan, LLC, a California limited liability company (“Vavan,” “we,” “us,” or “our”), and govern your access to and use of the website located at vavan.ai and any related pages, content, and services we make available through it (collectively, the “Site”).

By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not access or use the Site.

If you are using the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to that organization.

These Terms govern the public Site only. Access to and use of the Vavan platform, applications, and services are governed by a separate written agreement between Vavan and the customer — such as a Master Services Agreement, Order Form, Statement of Work, and/or Data Processing Addendum (collectively, the “Customer Agreement”).

For platform customers, the Customer Agreement controls and takes precedence over these Terms with respect to the platform and any customer data. Nothing on the Site modifies a Customer Agreement, and marketing or documentation content on the Site is not a contractual commitment.

You must be at least 18 years old and capable of forming a binding contract to use the Site. The Site is intended for business and professional audiences and is not directed to children.

Subject to these Terms, Vavan grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site for your internal, lawful, informational purposes.

You agree that you will not, and will not permit any third party to:

• use the Site in violation of any applicable law, regulation, or third-party right;
• copy, reproduce, republish, frame, scrape, harvest, or create derivative works from the Site or its content except as expressly permitted;
• access or attempt to access the Site or its underlying systems through automated means (including bots, crawlers, or scrapers) at scale or without our prior written permission;
• probe, scan, or test the vulnerability of, or breach or circumvent, any security or authentication measure;
• reverse engineer, decompile, or disassemble any portion of the Site, or attempt to derive source code, except to the extent such restriction is prohibited by law;
• introduce malware, interfere with or disrupt the Site, or impose an unreasonable load on our infrastructure;
• misrepresent your identity or affiliation, or use the Site to transmit unlawful, infringing, defamatory, or harmful content; or
• remove, obscure, or alter any proprietary notices.

We may suspend or terminate your access to the Site at any time, with or without notice, for any conduct we determine, in our sole discretion, violates these Terms or is otherwise harmful to Vavan or others.

The Site and all of its content — including the Vavan name and logos, the platform, Vavan Core and data models, software, text, graphics, documentation, design, and the selection and arrangement thereof — are owned by Vavan, LLC and are protected by intellectual-property and other laws. Vavan’s intellectual property is one hundred percent founder-owned.

“Vavan” and associated logos and marks are trademarks of Vavan, LLC. Other names and marks are the property of their respective owners. Nothing in these Terms or on the Site grants you any right, title, or interest in or to Vavan’s intellectual property, by implication, estoppel, or otherwise, except for the limited license expressly set out in Section 4. All rights not expressly granted are reserved.

If you submit ideas, suggestions, or feedback about the Site or the Vavan platform, you grant Vavan a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use and exploit that feedback for any purpose without restriction or compensation to you. Feedback is provided voluntarily and is not confidential.

Information you submit through forms (such as contact or demo requests) is handled in accordance with our Privacy Policy. You are responsible for ensuring that any information you provide is accurate and that you have the right to provide it. Do not submit sensitive personal information or confidential third-party information through the Site.

The Site may link to or reference third-party websites, products, or services. Such references are provided for convenience only and do not constitute an endorsement. Vavan does not control and is not responsible for third-party content, and your use of third-party services is at your own risk and subject to their terms.

The Site may describe planned features, roadmap items, performance characteristics, or other forward-looking statements. These are aspirational, may change without notice, and are not promises or commitments. You should not rely on them in making any purchasing or other decision; only a signed Customer Agreement creates binding obligations regarding the platform.

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAVAN DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Vavan does not warrant that the Site will be uninterrupted, secure, error-free, or free of harmful components, or that any content is accurate, complete, or current. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL VAVAN OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAVAN’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). These limitations apply to the Site only; liability relating to the platform is governed by the Customer Agreement. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Vavan and its members, managers, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any law or third-party right.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Subject to Section 14 (Dispute resolution), the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in Sacramento County, California, and you consent to personal jurisdiction there.

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before initiating any formal proceeding, you agree to contact us at info@vavan.co and attempt to resolve the dispute informally for at least thirty (30) days.

Binding arbitration. Except for claims that qualify for small-claims court and claims for injunctive or equitable relief relating to intellectual property, any dispute arising out of or relating to these Terms or the Site will be resolved by final and binding arbitration administered by a recognized arbitration provider under its applicable rules, conducted in or near Sacramento County, California (or by videoconference). Judgment on the award may be entered in any court of competent jurisdiction.

Class-action and jury-trial waiver. To the maximum extent permitted by law, disputes will be conducted only on an individual basis and not as a class, collective, consolidated, or representative action. You and Vavan each waive any right to a jury trial. If this class-action waiver is found unenforceable as to a particular claim, that claim will be severed and may proceed in court, while the remainder is arbitrated.

We may modify, suspend, or discontinue any part of the Site at any time. We may also update these Terms from time to time; the “Effective” date below reflects the current version, and material changes will be indicated by updating that date. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

These Terms, together with the Privacy Policy (and, for customers, the Customer Agreement), are the entire agreement between you and Vavan regarding the Site and supersede all prior understandings on that subject. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them freely, including in connection with a merger, acquisition, or sale of assets. Vavan is not liable for any failure or delay caused by events beyond its reasonable control. The disclaimers, limitations of liability, indemnification, intellectual-property, and dispute-resolution provisions survive termination.